INFORMATION & CONDITIONS
While we have made every effort to provide accurate information, details of products, prices and events described in this website may have changed since the website was published. Please make sure you check all details with your Territory Discoveries holiday consultant. The product on this website is valid from 1st April 2008 to 31st March 2009, unless otherwise stated.
HOW TO BOOK
This website has two options available – book and pay online or send a quote enquiry where on of our holiday consultants will contact you to complete the booking. Otherwise you can simply call your licensed travel agent and ask them to make the reservation. We recommend that you book as early as possible, as all reservations are subject to availability at the time of booking.
AIRFARES
There are a number of airfares that can be used in conjunction with your holiday package. Special conditions may apply and fares are subject to availability at time of booking. Please check with your Territory Discoveries holiday consultant.
DEPOSITS AND FINAL PAYMENTS
• A non-refundable deposit of $50 per person is required within 7 days of making your reservation. Full payment of your holiday must be made 30 days prior to travel.
• Bookings made less than 30 days prior to travel require full payment within 48 hours of confirmation.
• If bookings are made within 7 days of travel, full payment is required on confirmation of your booking.
• Some product deposit and final payment requirements may vary from the above and you should check with your holiday consultant at the time of booking.
CANCELLATIONS AND REFUNDS
If you cancel or terminate your holiday a cancellation fee will be incurred. The following scale of cancellation fees will apply:
• Prior to final payment: no refund of deposit
• After final payment: no refund of deposit, plus any fees charged by operators for cancelled accommodation, touring, air and rail fares.
• Some operator cancellation fees vary from the above and you should check with your holiday consultant at the time of booking.
AMENDMENT FEES
Should you wish to alter your arrangements after your original booking, we will try to assist. However, once a deposit has been received, a charge of $30 per amendment will be incurred in addition to any costs charged by operators.
AIR REISSUE FEE
Should you wish to alter your flight booking once tickets have been issued a charge of $30 per person per reissue will be incurred in addition to the carrier airfare fees.
CREDIT CARD FEES
Should you wish to make payment for your booking via credit card, the following surcharges on the total booking price will apply:
Bankcard, Mastercard and Visa 1%
American Express 3.3%
Diners Club 2.56%
MINIMUM BOOKING REQUIREMENT
For bookings less than $150 in value, a charge of $20 per booking will be incurred.
WHAT IS NOT INCLUDED IN THE PRICE OF THE TOUR?
Items not covered in the package price include: Insurance, meals (unless specified), laundry, drinks, items of a personal nature, travel to and from your home to the point of departure, excess baggage charges, and optional activities.
TRAVEL INSURANCE
Territory Discoveries strongly recommends travel insurance, which can cover loss of deposit and cancellation fees, and loss of monies or baggage. Ask your Territory Discoveries holiday consultant for a range of policies to suit your needs.
PRICES
Prices contained in this website are valid from 1st April 2008 until 31st March 2009, are in Australian Dollars (AU$) and are inclusive of GST. Prices are current at the time of launching this website and are subject to change without notice. Child accommodation prices displayed in this website are based on children sharing with two adults and utilising existing beds in rooms or apartments. Additional charges may be incurred if extra beds are required. All available tour prices listed in this website are per adult based on twin share accommodation where applicable (except where noted). Additional charges will be incurred if single occupancy of accommodation is required.
DISABILITIES
Please assist us by letting us know of any disability that may require special attention.
READING THIS WEBSITE
MAPS AND PHOTOGRAPHS
Maps are for general information only and may not reflect actual locations or services. Photographs may not be specific to the actual room used, tour undertaken or vehicle hired.
ITINERARY ALTERATIONS
From time to time it may be necessary to alter or cancel itineraries or parts of itineraries due to weather conditions, traditional customs and ceremonies or service provision considerations. In the event of cancellation all refunds will be at the discretion of the operator.
GENERAL VEHICLE RENTAL CONDITIONS
Due to the varying road conditions in the Northern Territory, vehicle rental companies impose special conditions. It is recommended that you become familiar with these conditions at time of booking. Please ask your Territory Discoveries holiday consultant to provide this information to you or download our factsheet.
LAW OF CONTRACT
The contract is governed in all respects by the law of the Northern Territory, Australia and any legal action arising under the contract shall be litigated only in appropriate court having jurisdiction in the Northern Territory. For those travelling to Australia from overseas countries please ensure you make yourself familiar with what you can’t take into Australia.
RESPONSIBILITY
Territory Discoveries is a Government Business Division of Tourism NT. The information contained in this website is provided as a guide only. Although every effort has been made to ensure the accuracy and reliability of the information contained in this website, the authors, publishers and Territory Discoveries expressly disclaim any liability or responsibility for the accuracy of the information contained herein. Territory Discoveries acts as an agent for various accommodation houses, tour operators and other service providers, and shall not be liable for any injury, irregularity, loss or damage, howsoever arising from the provision of or failure to provide any such service.
